AirPods & Beats Repair
AirPods and Beats headphones have a sleek and portable design with amazing sound quality. Like all technology though, sometimes they break or things stop working correctly. I.T. Worx is here to perform extensive diagnostics on your AirPods and facilitate repairs. Depending on repair paths available, AirPods and Beats repairs are often completed within 1-5 business days.
HOW IT WORKS WITH US
AN APPLE AUTHORIZED SERVICE PROVIDERPersonal Service
You will need to drop off your AirPods or Beats with us so we can perform tests. This will start with a $30 (plus tax) diagnostic and labor charge due at check-in.
Diagnostic Fee
We start with $29 up-front at check-in if you do not have an active AppleCare+ plan.
Diagnostics are required and are typically completed within 1 business day.
Appointments
Appointments are required for AirPods & Beats service.
Please click here to schedule at the Greensboro location, or click here to schedule at the Winston-Salem location.
After the tests we will reach out to you with a repair path and estimate, awaiting your approval to move forward.
Fast Turn Around
Once we receive parts to our shop, we will test to ensure everything is working properly before alerting you that your AirPods or Beats are ready to pick up.
Apple Airpods & Beats Warranty
If you do have a warranty (Apple Limited Warranty or AppleCare+), your diagnostic fee would be applied towards any deductible costs. In the event Apple covers the repair entirely, the diagnostic fee would be refunded to you. Diagnostics and repair quotes are required in order to know if the device will be covered or aided by warranties.
Our AIRPODS Repair Locations
Hours of operation will be from 10am–6pm Monday-Friday, Saturday 10am–2pm & Closed Sunday.
Located inside the Shoppes at Somerset. Hours of operation will be from 10am–6pm Monday-Friday, Closed Saturday & Sunday.