Our Story

Making I.T. work is our only business.


History of I.T. Worx: Celebrating over 20 years

In 1996, Jeffrey Loy created a business to make his knowledge of full-service, multi-platform I.T. support accessible to his community. The company (at the time called Mac After Hours), was a part-time passion project for Jeffrey that operated at night, so people working during the day could bring their technology in to be repaired. The business started to take off though, and by 1998 he started taking on some employees to help with the work. Jeffrey soon found the opportunity to turn his passion into a full-time business and in 2002, I.T. Worx was established. Jeffrey brought with him the expertise in service and repair, but added a new aspect of the business, bringing high-level I.T. support to small and medium-sized businesses, providing scalable needs. The idea is that as your company grows, I.T. Worx rises to meet your needs while never losing our personal relationship with you. We are your I.T. company! 

After becoming Apple-Authorized in 2004 and further building upon skills to serve his clientele, Jeffrey decided to add a retail facet to the company in 2009. With this venture, clients were able to come in to a locally owned and operated brick and mortar store that hand-selects products that the employees believe in to get the job done. In 2017, Apple approached Jeffrey about opening up a second location in the Triad to help the Apple market. He soon after opened the Winston-Salem service center to focus on quick, expert service to make the process of getting technology fixed a much less congested and easier experience for clients.

In the over 2 decades since I.T. Worx started, Jeffrey and I.T. Worx have been recognized as pillars of the community, serving many needs across not only the Triad of North Carolina, but across the country at large, earning several awards along the way including: 

  • The Business Journal’s Triad’s 10 to Watch
  • Triad Business Leader’s Top 100 North Carolina Small Businesses
  • Business Leader’s Top 50 Entrepreneurs
  • The Business Journal’s Largest Triad Computer Service and Repair Providers

Technology is progressing faster each year and it can be hard to keep up. This is why I.T. Worx is always growing and always learning so that our clients can rest easy knowing we can be your I.T. team for years to come!

Two Convenient Locations

We make our service skills convenient with two I.T. Worx locations in the Triad.


Greensboro, NC

At our Greensboro service site and store on Battleground Avenue, customers can drop off all Apple products and Windows Computers for repair. Our Greensboro store is also a great place to try out and buy Apple products in the expansive Mac line-up and iPads. We also sell Windows-based notebook and desktop computers.


Winston-Salem, NC

Our Winston-Salem service center off of Somerset Center Drive, offers repairs and service on all Apple products and repair solutions for Windows computers. Whether you live in Winston-Salem, Clemmons or Kernersville, it’s only a short drive to take advantage of our reliable and top-quality repair services.

Authorizations and Products

We work with the big guys:

  • Apple® Authorized Reseller
  • Apple Authorized Service Provider
  • Lenovo® Reseller
  • Cisco Partner
  • Allworx® Phone Systems
  • Kerio products, including Connect
apple authorzed reseller

Certifications and Skills

We can help with just about any IT need you’ll ever have.

Apple Certified Technicians

Windows®  Certified Technicians

Certified Cisco® Technicians

Local and Wide Area Networking

Graphic Arts Workflow

Workflow Management

Windows Server Environments and Management

Macintosh® Server Environments and Management

Cloud and Virtual Server Environments and Management